Track 1 evidence page

Cozoya care-coordination walkthrough

Recorded in private staging using synthetic data.

This public page gives ACL reviewers a concise view of the Cozoya workflow without staging credentials. It contains no product login, account creation, private invitation detail, API call, analytics, or user-input form.

Family Coordinator view

Coordinate care and review the final handoff

This walkthrough focuses on recipient context, arrangement setup, invitation, and reviewed follow-through.

Three-step workflow

  1. Select the care workspaceChoose the synthetic recipient and review today’s care context.
  2. Invite and connect careCreate or review the arrangement and generate the Paid Caregiver invitation.
  3. Review follow-throughRead the approved English handoff and open the original-Spanish disclosure when needed.

Recording/build date: pending final role-specific media approval.

Read the Family Coordinator transcript

Paid Caregiver view

Record, review, and approve the update before sharing

This walkthrough focuses on invite acceptance, assigned care context, Spanish Quick Log, draft review, and handoff confirmation.

Three-step workflow

  1. Accept the invitationJoin the correct synthetic household and assigned recipient context.
  2. Log the care updateRecord a Spanish Quick Log for the assigned care recipient.
  3. Approve before sharingReview, correct, and approve the draft so the family sees a reviewed handoff.

Recording/build date: pending final role-specific media approval.

Read the Paid Caregiver transcript

Product context from Cozoya features

A quiet nest for the whole family’s care

Cozoya helps family coordinators and paid caregivers turn assigned care, shift updates, reviewed handoffs, and next actions into one shared workspace.

For Family Coordinators

Coordinate care without carrying every detail alone

How it works

  1. Create the care workspace. Add the person receiving care and keep household care information together in one shared workspace.
  2. Invite and connect caregivers. Send caregiver invitations and connect each accepted caregiver to the right recipient and care arrangement.
  3. Review updates and follow-through. See reviewed handoffs, routine confirmations, exceptions, and next actions without reading unfinished caregiver drafts.

Features for family coordinators

  • Today and care-team view. See current updates, invitations, accepted caregivers, and the care context that needs attention.
  • Arrangements and schedules. Keep caregiver arrangements, assignments, schedules, and recipient relationships visible in one place.
  • Care operations. Review medications, supplies, caregiver billing details, and trust information from the coordinator workspace.
  • Reviewed handoffs and history. Use approved handoffs, tasks, exceptions, timeline entries, and daily recaps to keep follow-up visible.

For Paid Caregivers

Share useful care updates with less typing

How it works

  1. Accept the family invitation. Join the correct household and recipient through the invitation provided by the family coordinator.
  2. Follow assigned care. See the recipient, arrangement, shift context, tasks, medications, and supplies relevant to your work.
  3. Log and review the update. Record or type a Quick Log, review the generated draft, and approve, edit, or reject it before sharing.

Features for paid caregivers

  • Caregiver Quick Log. Record or type routine actions and shift updates without completing a long form.
  • Assigned care context. Keep the recipient, arrangement, schedule, tasks, medications, and supplies available during the shift.
  • Review before sharing. Check and edit the generated draft before an approved update becomes a family-facing handoff.
  • Daily work surfaces. Use My Shift, schedule, tasks, handoffs, care checks, and history to keep assigned work organized.

About Cozoya

Built around care that feels close to home

Cozoya is grounded in the founder’s more than 20 years of healthcare professional experience across complex healthcare environments, including Stanford Health Care and Kaiser Permanente, as well as firsthand insight into the real-world challenges of care coordination.

Cozoya brings care assignments, caregiver updates, reviewed handoffs, care history, and next steps into one calm, shared workspace. It is designed to support human decision-making, not replace caregivers or healthcare professionals.

Brand meaning

Cozoya blends two ideas

  • cozy (English) - warmth and comfort
  • oya (親) (Japanese) - parent
  • Cozoya brings warmth and comfort to parents and families.
Mobile web available Android - internal testing iPhone - coming soon

Security by design

Public evidence stays separate from private staging

The demo page is static and public. The authenticated Cozoya application, staging APIs, admin console, invite links, account sessions, and operational data remain outside this site.

The product workflow shown here demonstrates role-scoped access, caregiver review before sharing, and explicit translation disclosure using synthetic data.